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Improve efficiency 

Streamline processes and reduce time spent on repetitive tasks

Drive productivity

Develop practical skills to help your business do more with less

Create future opportunities

Embrace new technologies and stay ahead in a changing world

Overview

Artificial Intelligence (AI) is transforming the way organisations operate, but many businesses need practical support to identify opportunities, implement solutions, and maximise the benefits.

The AI and Automation Practitioner apprenticeship develops professionals who can help organisations use AI and automation technologies to improve efficiency, streamline processes, enhance customer experiences, and drive innovation.

Apprentices identify inefficient processes, build practical automation solutions within your existing systems, and help colleagues adopt new ways of working. By month 10, they will have delivered three live automation projects designed to save time, reduce costs, and improve productivity, with measurable business outcomes.

This apprenticeship works with the AI tools your organisation already uses, including Microsoft 365, Copilot, ChatGPT and Claude.

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Key Facts

Duration

18 Months

Funding Band

£18,000

Delivery Location

National

Who is it for?

This apprenticeship is ideal for employees in operations, finance, HR, marketing, customer service, sales support, analysis, or project support roles who want to improve processes using AI and automation.

No coding experience is required, making it a great progression route for those who may have previously considered a Team Leader or Operations Manager apprenticeship.

Apprentices should use a computer regularly, have access to employer-approved AI tools, and receive support from their line manager to dedicate time to automation projects.

Delivery

The programme is delivered through a blend of online learning, workshops and workplace learning, with support from our expert training team. Apprentices will be assigned a dedicated tutor and benefit from regular progress reviews.

What it covers

Apprentices will develop the knowledge, skills and behaviours to:

  • Identify opportunities for AI and automation within your organisation

  • Design and implement practical automation solutions

  • Work with tools such as Microsoft 365, Copilot, ChatGPT and Claude

  • Improve processes, customer experiences and decision-making

  • Support colleagues to adopt new ways of working

  • Deliver three live automation projects with measurable outcomes

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Get in touch

Take that first step and we’ll support you with whatever you need to succeed.

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Frequently Asked Questions

No coding experience is required. Apprentices should use a computer regularly, have access to employer-approved AI tools and be supported by their line manager to dedicate time to workplace automation projects.

The programme combines online learning, workshops and workplace learning, allowing apprentices to develop practical AI and automation skills while applying them directly within your organisation.

Each apprentice is assigned a dedicated tutor and receives ongoing support from our expert training team, including regular progress reviews throughout the programme.

Apprentices demonstrate their skills through practical workplace projects and assessments, applying what they learn to real business challenges and delivering measurable outcomes.

Yes, apprenticeship funding may cover up to 100% of the training costs, depending on your organisation and the apprentice’s eligibility. Our team can help you understand the funding available to your business.

Simply get in touch with our team. We’ll discuss your business needs, check eligibility and funding, and guide you through the next steps to enrol an existing employee or recruit a new apprentice.