Assistant administrators work across all sectors and organisations, from small businesses to large enterprises, developing highly transferable skills.
Their role is to carry out routine administrative tasks that support day-to-day operations, working under supervision and following established procedures. They use digital systems to input, manage and retrieve data, and support colleagues to ensure tasks are completed on time and to the required standard.
Assistant administrators are an integral part of the team and may support different departments such as IT, finance or HR. They also act as a point of contact for internal and external stakeholders, including colleagues, customers, suppliers and public organisations.
They must be flexible, able to respond to changing priorities, take on feedback and handle sensitive information appropriately, always working in line with organisational requirements.
Please note - This apprenticeship will be available from 1 August 2026.
Key Facts
Duration
12 Months
Funding Band
£4,000
Delivery Location
National
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Qualification
On successful completion, apprentices will achieve a Administration Assistant Level 2 Apprenticeship.
Apprenticeship details
The Assistant Administrator Level 2 Apprenticeship helps employers build a capable and reliable support workforce by equipping apprentices with essential knowledge, skills and behaviours needed to deliver effective business operations.
What it covers:
This apprenticeship develops core business support capabilities, including:
- Understanding workplace policies, procedures and GDPR compliance
- Awareness of organisational structure and business operations
- Effective communication with colleagues, customers and stakeholders
- Confident use of digital systems and software to manage data
- Accurate record keeping, confidentiality and information handling
- Planning, organisation and time management to support productivity
- Professional behaviours, teamwork and stakeholder engagement
- Problem solving, quality checking and issue escalation
- Commitment to health, safety, sustainability and inclusion
- Continuous development and improvement in role performance
Delivery
This is a work-based learning programme which is supported by:
- Tutor-led online group workshops
- Virtual one-to-one tutorials
- Completion of written narratives
- Industry and teaching/coaching experts
- Continuous reflective professional discussions
Entry requirements
There are no formal academic entry requirements for a Level 2 apprenticeship. However, learners should have basic English and maths skills and be willing to develop these further if required.
Apprentices must:
- Be aged 16 to 24
- Be employed in a suitable role
Functional Skills is no longer a mandated requirement for apprentices aged 19 or above. However, some programmes may have minimum entry level requirements for English and maths due to the nature of the programme. Apprentices who wish to opt out of Functional Skills must have approval from their employer.
Progression
On successful completion, apprentices can progress to a higher-level apprenticeship, such as the Business Administrator Level 3, Pensions Administrator Level 3, HR Support Level 3, or Multi-channel Marketer Level 3.
These pathways enable them to build on their existing knowledge and skills, take on greater responsibility, and develop their careers across a range of business functions.