Team Leader

Team Leaders play a key role in keeping teams focused, motivated and working towards shared goals. Whether managing people, projects or day-to-day operations, they provide clear direction, support and guidance to help their teams succeed.

This role is essential across all departments, helping ensure work is delivered efficiently, in line with company policies and relevant legislation. Team Leaders often take responsibility for planning, problem-solving and driving performance, making them a vital link between frontline staff and senior management.

Qualification

On successful completion, apprentices will achieve a Level 3 Team Leader Apprenticeship.

This apprenticeship aligns with the Chartered Management Institute (CMI) for Associate Membership. It also aligns with the Institute of Leadership (ILM) for Associate Membership to support professional recognition, career development and progression.

Apprenticeship details

The Team Leader Level 3 Apprenticeship equips apprentices with the core skills, knowledge, and behaviours required for a career within a range of business types.

What it covers:

Knowledge

• Leadership styles and team management
• HR systems, performance management and legal compliance
• Building relationships and managing conflict
• Communication methods and meeting management
• Operational and project management principles
• Data analysis and resource planning

Skills

• Leading and supporting team members
• Managing projects and delivering operational plans
• Communicating effectively and providing feedback
• Problem-solving and decision-making
• Building stakeholder relationships

Behaviours

• Professionalism and integrity
• Collaboration and inclusivity
• Adaptability and resilience
• Commitment to continuous improvement

Delivery 

This is a work-based learning programme which is supported by:

• Tutor-led interactive virtual workshops
• Self-study learning activities
• Industry and teaching/coaching experts
• Continuous reflective professional discussions

Entry requirements 

Ideally, applicants will hold a GCSE grade A*-C/9-4 in maths and English or equivalent.

Apprentices without Level 2 English and maths will need to achieve this level prior to completion of their Apprenticeship.

Functional Skills is no longer a mandated requirement for apprentices aged 19 or above. However, some programmes may have minimum entry level requirements for English and maths due to the nature of the programme. Apprentices who wish to opt out of Functional Skills must have approval from their employer.

Progression

On successful completion, apprentices can progress onto higher-level apprenticeships or develop their career within Team Leadership.