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This apprenticeship provides critical skills in strategic planning, resource management, team leadership, and performance optimisation. Apprentices will learn how to effectively manage operational functions, drive efficiency, and implement process improvements to achieve business objectives.

Key Facts

Duration

21 Months

Funding Band

£9,000

Delivery Location

Northwest

Qualification

The underpinning qualification for this apprenticeship standard is the CMI Level 5 Diploma in Management and Leadership.

This apprenticeship aligns with the Chartered Management Institute (CMI) for Associate Membership. It also aligns with the Institute of Leadership (ILM) for Associate Membership to support professional recognition, career development and progression.

Apprenticeship details

The Operations Manager Level 5 Apprenticeship is designed for individuals who are stepping into or currently working in managerial roles within operations.

What it covers:

Knowledge

  • Operational and project management
  • Business planning, KPIs and continuous improvement
  • Finance, budgeting and forecasting
  • Change management and risk management
  • Data security and technology use
  • Leadership styles and team motivation

Skills

  • Lead and manage teams effectively
  • Deliver operational plans and manage projects
  • Communicate and build relationships
  • Manage resources and budgets
  • Coach and mentor team members

Behaviours

  • Professionalism and integrity
  • Inclusive and collaborative leadership
  • Adaptability and resilience
  • Commitment to continuous improvement

Delivery

This is a work-based learning programme which is supported by:

  • Tutor-led interactive virtual workshops
  • Self-study learning activities
  • Completion of CMI approved written assessments
  • Completion of a work-based project
  • Industry and teaching/coaching experts
  • Continuous reflective professional discussions

Entry requirements

The entry requirement for this apprenticeship will be decided by each employer however, it is recommended that applicants have a GCSE grade 4/C or above in maths and English or level 2 equivalent.

If apprentices do not hold the recommended English and maths qualifications then, they will need to achieve these prior to taking the end-point assessment.

Functional Skills is no longer a mandated requirement for apprentices aged 19 or above. However, some programmes may have minimum entry level requirements for English and maths due to the nature of the programme. Apprentices who wish to opt out of Functional Skills must have approval from their employer.

Progression

If apprentices complete the apprenticeship standard with a pass or a distinction, employers can support their apprentices in progressing to higher levels of study. For guidance on next steps, please consult with the Skills Development Coach.

 

 

 

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