Improve productivity through proficiency in digital systems and workplace processes
Delivered with ongoing learner support and a 90% success rate
Small learning groups mean more individual learner support
Dedicated tutors provide personalised guidance throughout training
Up to £4,000 funding per learner
Focused on improving business efficiency and operational support, this apprenticeship helps organisations develop capable administrative staff with strong communication, organisation and digital workplace skills.
Best suited for:
Businesses developing entry-level support staff
Teams requiring stronger administrative processes
Customer-focused and office-based environments
Employers looking to improve productivity and compliance
At a glance:
Duration: 12 months
Funding band: £4,000
Delivery: National, flexible work-based learning
Outcome: Administration Assistant Level 2 Apprenticeship qualification
Learners
supported
Businesses
supported
Course
enrolments
Learners from ethnic minority backgrounds
The programme typically takes 12 months to complete, delivered through a structured, work-based learning model.
Apprentices develop essential administrative skills including communication, digital systems, data handling, organisation, teamwork, and workplace compliance.
Ideal for entry-level employees or those moving into business support roles across office-based functions.
No formal qualifications are required. However, learners should have basic English and maths skills and be willing to develop these further if needed.
Delivery is work-based and supported by tutor-led online workshops, one-to-one tutorials, written assignments, and ongoing workplace coaching.
On successful completion, apprentices gain the Administration Assistant Level 2 Apprenticeship qualification, supporting progression into higher-level roles such as Business Administrator Level 3.